IONOS Canada had 30 outages in the last 2 years totaling 121h 37m of downtime — averaging 1.2 incidents per month.
There were 30 IONOS Canada outages since May 23, 2024 totaling 121h 37m of downtime. Each is summarised below — incident details, duration, and resolution information.
Some customers may be experiencing issues creating email address
We are still working on resolving the technical issue. Thank you for your patience and understanding.
The issue has been resolved. Our apologies for the inconvenience caused.
Due to a technical disruption, cancellation of products or features may not be possible at this time.
The issue has been resolved.
Some customers may be experiencing issues receiving emails.
We have successfully minimized the disruption and are working to completely resolve it as soon as possible.
We have eliminated the disruption for almost everyone affected.
The systems are stable and all services are functioning normally again.
Access to Hosting in the Control Panel may be temporarily restricted.
Our technicians are currently working on resolving this issue. Our apologies for the inconvenience caused.
We have eliminated the disruption for almost everyone affected.
The issue has been resolved.
Currently, some customers may face authentication issues with their email client. In case of problems with your mail software, we recommend you to use webmail via https://mail.ionos.ca/.
The issue has been resolved.