IONOS Canada incident

Access to Webspace Explorer may not be possible

Resolved after 2 hours 44 minutes, affecting Web Hosting and Wordpress Hosting, on October 13, 2026.

identified Oct 13, 2026, 11:47 AM UTC

We are currently investigating an issue that may affect some customers when accessing their Webspace Explorer.

Started
Oct 13, 2026, 11:47 AM UTC
Resolved
Oct 13, 2026, 02:32 PM UTC
Duration
2h 44m
Detected by Pingoru
Oct 13, 2026, 11:47 AM UTC

Affected components

Web HostingWordpress Hosting

Update timeline

  1. identified Oct 13, 2026, 11:47 AM UTC

    We are currently investigating an issue that may affect some customers when accessing their Webspace Explorer.

  2. resolved Oct 13, 2026, 02:32 PM UTC

    The issue has been resolved.

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