IONOS Canada incident

Support Hotline cannot be reached

Resolved after 1 hour 10 minutes, affecting Customer Hotline, on August 12, 2026.

identified Aug 12, 2026, 10:28 PM UTC

We are experiencing technical issues within Ionos Phone Systems and may not reach our support line. Meanwhile, you can use +18166214910 as an alternative. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues. You may also contact our support team via e-mail at [email protected] or via chat.

Started
Aug 12, 2026, 10:28 PM UTC
Resolved
Aug 12, 2026, 11:38 PM UTC
Duration
1h 10m
Detected by Pingoru
Aug 12, 2026, 10:28 PM UTC

Affected components

Customer Hotline

Update timeline

  1. identified Aug 12, 2026, 10:28 PM UTC

    We are experiencing technical issues within Ionos Phone Systems and may not reach our support line. Meanwhile, you can use +18166214910 as an alternative. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues. You may also contact our support team via e-mail at [email protected] or via chat.

  2. resolved Aug 12, 2026, 11:38 PM UTC

    The issue has been resolved.

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