IONOS Canada incident

MyWebsite Editor and Live Sites Accessibility Issues

Resolved after 1 hour 18 minutes, affecting MyWebsite NOW, on July 11, 2026.

investigating Jul 11, 2026, 11:23 AM UTC

Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created may also be affected.

Started
Jul 11, 2026, 11:23 AM UTC
Resolved
Jul 11, 2026, 12:42 PM UTC
Duration
1h 18m
Detected by Pingoru
Jul 11, 2026, 11:23 AM UTC

Affected components

MyWebsite NOW

Update timeline

  1. investigating Jul 11, 2026, 11:23 AM UTC

    Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created may also be affected.

  2. resolved Jul 11, 2026, 12:42 PM UTC

    The issue has been resolved.

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