Is Inxmail down?
Last checked 9m agoNo incidents right now.
Inxmail is operational right now. Last checked 9m ago; the most recent incident resolved 9h ago.
Real-time Inxmail status, recent outages, and incident history: pulled directly from Inxmail's official status page at inxmail-status.de every 5 minutes. Pingoru tracks 6 Inxmail services and has captured 6 incidents in the last 90 days (97.96% uptime). Get email, Slack, Discord, or webhook alerts the moment Inxmail reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 1 update
- resolved · Oct 21, 2026, 05:40 PM UTC
We would like to inform all our customer that neither Inxmail Platform, Inxmail Professional, Inxmail New Xperience, Inxmail Commerce nor Inxmail Mail Relay use PHP and are therefore NOT impacted by the worldwide critical cyber security issue. Should you be using our products in combination with an RPC API with PHP Wrapper, please check your PHP Server.
Latest: We would like to inform all our customer that neither Inxmail Platform, Inxmail Professional, Inxmail New Xperience, Inxmail Commerce nor Inxmail Mail Relay use PHP and are therefo…
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- Web interface
Timeline · 9 updates
- investigating · Oct 15, 2026, 09:14 AM UTC
Some mailings containing content containers and links or buttons may fail to render correctly. Our technical teams are informed and working on resolving the issue. Please note: existing elements (containers, links and/or buttons) are impacted. Newly inserted element will work as expected and can be substituted for broken elements.
- investigating · Oct 15, 2026, 10:49 AM UTC
Our technical teams have confirmed that only a very restrictive customer group are impacted. A bug fix will be deployed by 14:00 CEST. We thank you for your patience.
- identified · Oct 15, 2026, 10:50 AM UTC
Our technical teams have confirmed that only a very restrictive customer group are impacted. A bug fix will be deployed by 14:00 CEST. We thank you for your patience.
- identified · Oct 15, 2026, 12:19 PM UTC
We are still working on the situation as the problem has not been fully resolve. Thank you for your understanding.
- identified · Oct 15, 2026, 01:55 PM UTC
The work of our technical teams is ongoing. Thank you for your cooperation.
- identified · Oct 15, 2026, 03:50 PM UTC
Our technical teams continue to work on a permant solution for the few customers still impacted. We apologise for the inconvenies and challenges this has caused. Our next Update will be tomorrow 16.10.2026 at 9:00 CEST
- identified · Oct 16, 2026, 08:13 AM UTC
Our development teams are still working on the fix. Parts of the problem appear to be fixed, but the solution is not complete yet.
- monitoring · Oct 16, 2026, 12:25 PM UTC
Our technical teams have deployed a fix and all systems are back up and operational. We are monitoring the situation before closing the incident
- resolved · Oct 16, 2026, 12:27 PM UTC
Our monitoring has confirmed that this issue has been resolved. We apologise for the inconvenience caused.
Latest: Our monitoring has confirmed that this issue has been resolved. We apologise for the inconvenience caused.
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- ClientWeb interfaceWeb interfaceMail relayAPI
Timeline · 3 updates
- investigating · Oct 13, 2026, 08:50 AM UTC
We are currently experiencing some delays for mailing dispatches across all products. Our technical teams have been informed and are working on resolving the issue. Please watch this page for further updates. Thank you for your understanding.
- monitoring · Oct 13, 2026, 10:06 AM UTC
The issue has been resolved. The build-up queues are going down. Time delays will be resolved shortly. Thank you for your understanding
- resolved · Oct 13, 2026, 12:06 PM UTC
Dispatch has been restore to normal. We apologise for the slight delays you may have incurred.
Latest: Dispatch has been restore to normal. We apologise for the slight delays you may have incurred.
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- ClientWeb interfaceAPI
Timeline · 6 updates
- investigating · Sep 10, 2026, 09:05 AM UTC
We are currently experiencing dispatch difficulties for customers using Inxmail Profession, Inxmail New Xperience or Inxmail Plattform. This means that Mailings are currentling not being sent. Our technical teams have been informed and are working on a solution. We are keeping you updated as the situation evolves. Please note Inxmail Commerce and Inxmail Mail Relay are not impacted.
- identified · Sep 10, 2026, 09:12 AM UTC
We have a better grasp on the impact and only scheduled dispatches are impacted. Thank you for your patience.
- identified · Sep 10, 2026, 09:32 AM UTC
Our teams have identified the root cause of the issue and are working on a solution Please note your mailings are not lost but will be sent with a delay once we have deployed a fix.
- identified · Sep 10, 2026, 12:02 PM UTC
Our technical team have built a fix which should be deployed between 4-5pm CEST. Please not your application may briefly be unavailable during this time. We thank you for your patience and understanding.
- monitoring · Sep 10, 2026, 02:58 PM UTC
A fix has been deployed and all systems are back up and running. Thank you for your patience.
- resolved · Sep 10, 2026, 03:39 PM UTC
This incident is closed
Latest: This incident is closed
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Timeline · 5 updates
- identified · Sep 04, 2026, 11:18 AM UTC
We have been notified by several users and have confirmed that we are currently experiencing delivery issues to Microsoft 365. Unfortunately, this seems due to a potential outage on Microsofts end, which we cannot influence. The sent emails are classified as deferred which means that they were successfully sent out from our infrastructures but have not reached the inbox of the recipient. New automatic delivery attempts will be made. First on a minute basis, then if unsuccessful in larger time intervals for up to maximum 5 days. Please note other non-Microsoft Mailbox Providers are not impacted.
- identified · Sep 04, 2026, 11:43 AM UTC
Microsoft has confirmed that mailbox users may experience delays sending and receiving email messages from external domains in Microsoft Exchange. They are currently investigating to better understand the underlying cause and determine the most effective mitigation path
- identified · Sep 04, 2026, 01:03 PM UTC
Microsoft has provided an update and is currently rolling out a solution. We should hopefully see improvements on the deferred queues once the deployment is completed.
- monitoring · Sep 04, 2026, 01:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 04, 2026, 02:44 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Inxmail outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since October 2026 · Statuspage by Atlassian · 6 components checked every 5 minutesThe longest incident in the last year, External Content with credentials on May 21, 2026, ran for 31 hours. 1 maintenance window announced in the same period.
Most affected components, last 12 months
- Web interface8
- Client3
- API1
- API1
- Mail relay1
Latest incidents
- No Impact on Inxmail Products - Critical cyber security issue affecting PHP
We would like to inform all our customer that neither Inxmail Platform, Inxmail Professional, Inxmail New Xperience, Inxmail Commerce nor Inxmail Mail Relay…
- Rendering ssues with some mailing in Inxmail New Xperience or Inxmail Platform
Some mailings containing content containers and links or buttons may fail to render correctly. Our technical teams are informed and working on resolving the…
- Dispatches are being delayed
We are currently experiencing some delays for mailing dispatches across all products. Our technical teams have been informed and are working on resolving the…
- Started Oct 21, 2026, 02:43 PM UTC · Resolved Oct 21, 2026, 02:43 PM UTC · –
- Started Oct 15, 2026, 09:14 AM UTC · Resolved Oct 16, 2026, 12:27 PM UTC · 1d 3h
- Dispatches are being delayed ResolvedStarted Oct 13, 2026, 08:50 AM UTC · Resolved Oct 13, 2026, 12:06 PM UTC · 3h 16m
- Started Sep 10, 2026, 09:04 AM UTC · Resolved Sep 10, 2026, 03:39 PM UTC · 6h 34m
- Delayed Delivery to Microsoft 365 ResolvedStarted Sep 04, 2026, 11:18 AM UTC · Resolved Sep 04, 2026, 02:44 PM UTC · 3h 25m
- Issues after Maintenance Slot ResolvedStarted Sep 03, 2026, 05:30 AM UTC · Resolved Sep 03, 2026, 05:30 AM UTC · –