Inxmail incident

Dispatches are being delayed

Resolved after 3 hours 16 minutes, affecting Client and Web interface and 1 more, on October 13, 2026.

resolved Oct 13, 2026, 12:06 PM UTC

Dispatch has been restore to normal. We apologise for the slight delays you may have incurred.

Started
Oct 13, 2026, 08:50 AM UTC
Resolved
Oct 13, 2026, 12:06 PM UTC
Duration
3h 16m
Detected by Pingoru
Oct 13, 2026, 08:50 AM UTC

Affected components

ClientWeb interfaceWeb interfaceMail relayAPI

Update timeline

  1. investigating Oct 13, 2026, 08:50 AM UTC

    We are currently experiencing some delays for mailing dispatches across all products. Our technical teams have been informed and are working on resolving the issue. Please watch this page for further updates. Thank you for your understanding.

  2. monitoring Oct 13, 2026, 10:06 AM UTC

    The issue has been resolved. The build-up queues are going down. Time delays will be resolved shortly. Thank you for your understanding

  3. resolved Oct 13, 2026, 12:06 PM UTC

    Dispatch has been restore to normal. We apologise for the slight delays you may have incurred.

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