Ingenico incident

RESOLVED: Partial service interruption with Worldline Acquiring

Notice Resolved View vendor source →

Ingenico experienced a notice incident on September 8, 2025 affecting Worldline, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2025, 02:01 PM UTC
Resolved
Sep 08, 2025, 02:01 PM UTC
Duration
—
Detected by Pingoru
Sep 08, 2025, 02:01 PM UTC

Affected components

Worldline

Update timeline

  1. resolved Sep 08, 2025, 02:01 PM UTC

    Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Worldline Acquiring on 08/09/2025 between 12:08 and 14:40 CEST. We confirm that as of 14:40 CEST on 08/09/2025, normal service has been resumed and your customers are now able to make payments as expected. We apologise for any inconvenience caused.