Ingenico incident

Service with Worldline Global Online Pay restored

Notice Resolved View vendor source →

Ingenico experienced a notice incident on June 18, 2026 affecting Back Office Ogone and AIRPLUS and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2026, 06:17 AM UTC
Resolved
Jun 18, 2026, 06:17 AM UTC
Duration
—
Detected by Pingoru
Jun 18, 2026, 06:17 AM UTC

Affected components

Back Office OgoneAIRPLUSAIBDirect Server to server APIWorldline Fraud expert serviceAliPayANZ BankDirect Client APIe-PortalSMB Merchant Portal

Update timeline

  1. resolved Jun 18, 2026, 06:17 AM UTC

    Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Worldline Global Online Pay on 18/06/2026 between 07:22 and 07:25 CEST. We confirm that as of 07:25 CEST on 18/06/2026, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.