Is Ingenico down?

Our systems have detected that the Barclays transactions starting from 17-07-2026 00:00 CEST have not been settled correctly. Due to this, the funds associated with the transactions concerned will be credited to your account later than usual. A dedicated team has been deployed to investigate the situation as a matter of urgency. We will update you as soon as more information becomes available. We regret any potential inconvenience and appreciate your understanding and patience.

Our systems have detected that the Barclays transaction settlement files dated from 17/07/2026 and 20/07/2026 were rejected. We confirm that the settlements were successfully resubmitted to the acquirer Today, (21/07/2026). - As for the file dated from 17/07/2026, the proceeds of the transactions involved will be credited to your account 4 days later than usual. - As for the file dated from 20/07/2026, the proceeds of the transactions involved will be credited to your account 1 day later than usual. We regret the situation and any potential inconvenience.

We would like to inform you about an ongoing issue with iDEAL transaction processing as from 09:30 CEST Today, (17/07/2026) We are investigating the situation with the highest priority. An update will be provided shortly. We appreciate your understanding of the matter.

Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via iDEAL on 17/07/2026 between 09:30 and 11:09 CEST. We confirm that as of 11:09 CEST on 17/07/2026, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.

We would like to inform you about an ongoing technical issue impacting Mastercard 3-D Secure authentication as from Today, (15/07/2026) at 09:01 CEST . This issue results in a number of transactions receiving a status 0 (Incomplete/invalid) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check. A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly. We also confirm that the issue has an external responsibility (independent of Worldline.

Please be informed that a perturbation impacting Mastercard 3-D Secure authentication occurred Today, (15/07/2026) between 09:01 and 10:53 CEST. As a result, during this time frame, some of your customers may have received an error message and their transaction treated by Mastercard may have ended in a status 0 (incomplete/invalid). Depending on your account configuration: - your customers may have returned to the previous page to reattempt the payment with a different payment method or - the transaction may have been processed without 3-D Secure. We confirm that the issue has an external responsibility (independent of Worldline).

We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 08:50 CEST (08/07/2026). This issue results in a number of transactions receiving a status 0 (Incomplete/invalid) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check. A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly. We confirm the issue has an external responsibility (independent of Worldline).

Please be informed that a perturbation impacting 3-D Secure authentication occurred Today, (08/07/2026) between 08:50 and 12:05 CEST. As a result, during this time frame, some of your customers may have received an error message and their transaction treated may have ended in a status 0 (incomplete/invalid). Depending on your account configuration: - your customers may have returned to the previous page to reattempt the payment with a different payment method or - the transaction may have been processed without 3-D Secure. We also confirm that the issue has an external responsibility (independent of Worldline).

We would like to inform you that we have detected an anomaly that may lead to a disruption in the processing of online transactions on the Worldline platform. Our technical experts are investigating the situation as a matter of priority. We will provide you with an update as soon as possible. We regret any inconvenience this may cause and thank you for your patience.

On 7 July 2026 at approximately 16:00 CEST, Worldline experienced a disruption in one of its datacenters, affecting a limited number of merchants in some countries in Europe. As a result, an increase of transactions processing time was observed and some payment transactions may have been rejected between 15:53 and 17:20 CEST. Our teams identified the root cause and have resolved the issue. We continue to closely monitor the situation to ensure full service stability. We remain fully committed to supporting our customers and partners.