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Ingenico is up

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Ingenico is operational right now. Last checked 3m ago; the most recent incident resolved 3d ago.

Real-time Ingenico status, recent outages, and incident history: pulled directly from Ingenico's official status page at ingenico-ogone.statuspage.io every 5 minutes. Pingoru tracks 113 Ingenico services and has captured 51 incidents in the last 90 days (97.34% uptime). Get email, Slack, Discord, or webhook alerts the moment Ingenico reports a new incident, free for 3 monitors, no credit card.

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Ingenico uptime 97.34% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 23h 48m
    Started Oct 20, 2026, 07:24 AM UTC · Resolved Oct 21, 2026, 07:12 AM UTC
    MastercardVISA
    Timeline · 3 updates
    • identified · Oct 20, 2026, 07:24 AM UTC

      We would like to inform you about an ongoing issue with VISA transaction processing as from 08:00 CEST today, (20/10/2026). We are investigating the situation with the highest priority. An update will be provided shortly. We also confirm that the issue has an external responsibility (independent of Worldline).

    • identified · Oct 20, 2026, 08:29 AM UTC

      We would like to provide an update on the ongoing issue affecting Visa transaction processing since 08:00 CEST today (20/10/2026). We have also identified an impact on Mastercard transaction processing. We are investigating the situation with the highest priority. An update will be provided shortly. We also confirm that the issue has an external responsibility (independent of Worldline).

    • resolved · Oct 21, 2026, 07:12 AM UTC

      Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via VISA and Mastercard on 20/10/2026 between 08:00 and 19:00 CEST. We confirm that as of 19:00 CEST on 20/10/2026, normal service has been resumed and your customers will now be able to make payments normally. We also confirm that the issue has an external responsibility (independent of Worldline).

    Latest: Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via VISA and Mastercard on 20/10/2026 between 08:00 and 19:0…

  2. Resolved –
    Started Oct 16, 2026, 09:27 AM UTC · Resolved Oct 16, 2026, 09:27 AM UTC
    LCL
    Timeline · 1 update
    • resolved · Oct 16, 2026, 09:27 AM UTC

      Please be informed that the issue with processing recurring LCL transactions is resolved and restored to normal operating conditions as of 16/10/2026, 10:45 - 11:01 CEST. We also confirm that the issue has an external responsibility (independent of Worldline).

    Latest: Please be informed that the issue with processing recurring LCL transactions is resolved and restored to normal operating conditions as of 16/10/2026, 10:45 - 11:01 CEST. We also c…

  3. Resolved 16m
    Started Oct 16, 2026, 08:45 AM UTC · Resolved Oct 16, 2026, 09:01 AM UTC
    LCL
    Timeline · 1 update
    • resolved · Oct 16, 2026, 10:19 AM UTC

      Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Le Crédit Lyonnais (LCL) on 16/10/2026 between 10:45 CEST and 11:01 CEST. We confirm that as of 11:01 CEST on 16/10/2026, normal service has been resumed and your customers will now be able to make payments normally. We also confirm that the issue has an external responsibility (independent of Worldline).

    Latest: Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Le Crédit Lyonnais (LCL) on 16/10/2026 between 10:45 CES…

  4. Resolved –
    Started Oct 15, 2026, 10:39 AM UTC · Resolved Oct 15, 2026, 10:39 AM UTC
    Financial clearing and settlement service (Collect)CBC / KBC OnlineBNP Paribas
    Timeline · 1 update
    • resolved · Oct 15, 2026, 10:39 AM UTC

      Our systems have detected that the KBC and BNPP transaction settlement file dated from 28/09/2026 has been rejected. We confirm that the settlement has been successfully resubmitted to the acquirer on 14/10/2026. The proceeds of the transactions involved will be credited to your account 15 days later than usual. We also confirm that the issue has an external responsibility (independent of Worldline).

    Latest: Our systems have detected that the KBC and BNPP transaction settlement file dated from 28/09/2026 has been rejected. We confirm that the settlement has been successfully resubmitte…

  5. Resolved 1d 2h
    Started Oct 14, 2026, 08:51 AM UTC · Resolved Oct 15, 2026, 11:24 AM UTC
    Direct Server to server APIDirect Client APIDirect Hosted Payment PagesDirect Hosted Tokenization Pages
    Timeline · 6 updates
    • identified · Oct 14, 2026, 08:51 AM UTC

      We would like to inform you that we observed temporary perturbations in processing maintenance operations on Direct/Connect transactions. A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions. An update will be provided shortly. We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    • identified · Oct 14, 2026, 09:20 AM UTC

      We would like to inform you that we observed temporary perturbations in processing maintenance operations on Direct PayPal transactions. We confirm that other payment methods are not impacted. An update will be provided shortly. We sincerely regret any potential inconvenience and appreciate your understanding and patience.

    • monitoring · Oct 14, 2026, 12:02 PM UTC

      We have informed you earlier about temporary perturbations in processing maintenance operations on Direct PayPal transactions today (14/10/2026). We confirm that a workaround has been applied and since 10:17 CEST no more impact has been identified. Our team of technical experts are currently working on a permanent fix deployment. We also confirm that no other payment methods than PayPal were impacted by this event. We sincerely regret any potential inconvenience and appreciate your understanding.

    • monitoring · Oct 14, 2026, 02:13 PM UTC

      We have informed you earlier about temporary perturbations in processing maintenance operations on Direct PayPal transactions today (14/10/2026). We confirm that a workaround has been applied and since 10:17 CEST no more impact has been identified. Our team of technical experts deployed a permanent fix in the PRE-PRODUCTION environment. Further required deployment in the PRODUCTION environment will follow. We also confirm that no other payment methods than PayPal were impacted by this event. We sincerely regret any potential inconvenience and appreciate your understanding.

    • monitoring · Oct 15, 2026, 09:35 AM UTC

      Yesterday, you were informed of temporary perturbations affecting processing maintenance operations on Direct PayPal transactions. The disruptions occurred on 14/10/2026 from 09:07 to 09:12 CEST, and from 10:13 to 10:18 CEST. A workaround was applied at 10:18 CEST. Since then, the platform has remained stable, and no recurrence has been observed. We confirm that a permanent fix was successfully deployed in the PRODUCTION environment today, 15/10/2026 at 09:31 CEST. Our platform remains stable and no issue has been identified. We keep monitoring the situation closely.

    • resolved · Oct 15, 2026, 11:24 AM UTC

      Please be informed that the perturbations affecting processing maintenance operations on Direct PayPal transactions have been officially resolved. The disruptions occurred on 14/10/2026 from 09:07 to 09:12 CEST, and from 10:13 to 10:18 CEST. A workaround was applied at 10:18 CEST. The platform remains stable. No recurrence has been observed. We confirm that a permanent fix was successfully deployed in the PRODUCTION environment today, 15/10/2026 at 09:31 CEST. We regret any potential inconvenience. Thank you for your patience.

    Latest: Please be informed that the perturbations affecting processing maintenance operations on Direct PayPal transactions have been officially resolved. The disruptions occurred on 14/10…

See the full Ingenico outage history

16 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Ingenico outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 113 components checked every 5 minutes
78incidents recorded
73last 12 months
21last 90 days
30 hourstypical duration, 12 months

The longest incident in the last year, Delayed settlements for La Poste France transactions on June 2, 2026, ran for 36 days. 73 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Direct Client API28
  • Direct Hosted Payment Pages28
  • Direct Hosted Tokenization Pages28
  • Direct Server to server API28
  • Worldline Batch transaction processing28

Latest incidents

  • Service interruption with VISA and Mastercard October 20, 2026 · 24 hours · degraded service

    We would like to inform you about an ongoing issue with VISA transaction processing as from 08:00 CEST today, (20/10/2026). We are investigating the situation…

  • Issue with processing recurring LCL transactions October 16, 2026 · under a minute · notice

    Please be informed that the issue with processing recurring LCL transactions is resolved and restored to normal operating conditions as of 16/10/2026, 10:45 -…

  • Service with Le Crédit Lyonnais (LCL) restored October 16, 2026 · 16 minutes · notice

    Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Le Crédit Lyonnais (LCL) on…

Outage history

Past 90 days · 21 incidents View full outage history →