Ingenico incident

RESOLVED - Worldline Payment Platform perturbation

Notice Resolved View vendor source →

Ingenico experienced a notice incident on October 14, 2026 affecting Back Office Ogone and AIRPLUS and 1 more component, lasting 1s. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2026, 08:07 AM UTC
Resolved
Oct 14, 2026, 08:07 AM UTC
Duration
1s
Detected by Pingoru
Oct 14, 2026, 08:07 AM UTC

Affected components

Back Office OgoneAIRPLUSAIBDirect Server to server APIWorldline Fraud expert serviceAliPayANZ BankDirect Client APISMB Merchant PortalAmerican Express

Update timeline

  1. resolved Oct 14, 2026, 08:07 AM UTC

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 09:07 CEST (14/10/2026). We are pleased to announce that the system returned to normal operating conditions at 09:12 CEST. We sincerely regret any potential inconvenience and appreciate your understanding of the matter.