Ingenico incident

Worldline payment platform perturbation in the TEST environment

Ingenico is currently experiencing a minor incident affecting Direct Server to server API and Direct Client API and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 17, 2026, 07:26 AM UTC
Resolved
Ongoing
Duration
● 2h 2m
Detected by Pingoru
Jun 17, 2026, 07:26 AM UTC

Affected components

Direct Server to server APIDirect Client APIDirect Hosted Payment PagesDirect Hosted Tokenization PagesWorldline Batch transaction processingWorldline e-TerminalWorldline Ecommerce Payment PagesWorldline DirectLink API'sWorldline FlexCheckout

Update timeline

  1. identified Jun 17, 2026, 07:26 AM UTC

    We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform. A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions. An update will be provided shortly. We sincerely regret any potential inconvenience and appreciate your understanding and patience.