Ingenico incident

Ongoing: Delayed settlements for some acquirers

Minor Ongoing View vendor source →

Ingenico is currently experiencing a minor incident affecting Banque Postale and Banque Populaire, Caisse d'Epargne, BRED and 1 more component, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 09, 2026, 09:16 AM UTC
Resolved
Ongoing
Duration
● 3h 1m
Detected by Pingoru
Jun 09, 2026, 09:16 AM UTC

Affected components

Banque PostaleBanque Populaire, Caisse d'Epargne, BREDBNP ParibasCaisse d’EpargneLCL

Update timeline

  1. identified Jun 09, 2026, 09:16 AM UTC

    Our systems have detected that some transactions starting from 09/06/2026, 09:15 CEST have not been settled correctly. Due to this, the funds associated with the transactions concerned will be credited to your account later than usual. A dedicated team has been deployed to investigate the situation as a matter of urgency. We will update you as soon as more information becomes available. We regret any potential inconvenience and appreciate your understanding and patience.

  2. identified Jun 09, 2026, 09:56 AM UTC

    We are continuing to work on a fix for this issue.