Health Gorilla Outage History
Health Gorilla is up right nowPingoru has recorded 48 incidents for Health Gorilla: 13 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 43 of 744 (6%) |
| June 2026 | 1 | 18 of 720 (2%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 2 of 744 (0%) |
| September 2026 | 1 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 546 (0%) |
Incidents, newest first
Notice September 29, 2026 Resolved — API service disruption 16m API Server
Started Sep 29, 2026, 11:00 AM UTC· resolved Sep 29, 2026, 11:16 AM UTC
- resolved Sep 29, 2026, 07:06 PM UTC
Impact window: Tuesday 29 September 2026, 11:00–11:16 AM ET (15:00–15:16 UTC), approximately 16 minutes. What happened: An internal message processing backlog caused our API service to stop responding to requests. During the affected window, API requests either timed out or returned errors. Our web portal was not affected. Resolution: Service was fully restored at 11:16 AM ET and has operated normally since. Data integrity: No customer data was lost or corrupted. If you had requests fail during this window, we recommend confirming whether they completed before resubmitting — a small number may have been processed successfully without a response being returned. Next steps: We have identified the cause and are implementing additional monitoring and safeguards to reduce the risk of recurrence.
Critical August 5, 2026 Commonwell Network Outage 1h 33m P360 Responding Gateway
Started Aug 05, 2026, 06:34 PM UTC· resolved Aug 05, 2026, 08:08 PM UTC
- investigating Aug 05, 2026, 06:34 PM UTC
Service Advisory - 8/5/2026 - Production - Services Disrupted 1:30 PM ET Update: The infrastructure outage remains active and continues to impact multiple customers of our hosting service provider, and is not isolated to CommonWell/ELLKAY. The provider has not yet confirmed a timeline for full service restoration. To expedite recovery, our Engineering and DevOps teams have initiated disaster recovery procedures and are actively working to bring our disaster recovery environment online. This effort is being coordinated closely with the hosting provider to restore CommonWell services as quickly and safely as possible. We will continue to provide updates as significant progress is made or additional confirmed information becomes available. 12:00PM ET Update: Our infrastructure provider has confirmed this is a platform hosting issue impacting multiple customers, and is not isolated to the CommonWell/ELLKAY environment. We remain actively engaged with the provider's incident response team, who are working to restore the affected hosting platform. Our Engineering and DevOps teams continue to monitor the environment and coordinate closely with the provider while restoration efforts are underway. We will provide another update as soon as additional confirmed information becomes available. Incident ID: 12725926507 Date: 08/05/20226 Impact: We are investigating a CommonWell service disruption that began at approximately 11:13 AM ET. At this time, all inbound traffic to the platform appears to be impacted. Our monitoring detected the issue immediately, and the Engineering and DevOps teams initiated incident response procedures. We are actively working with our infrastructure provider to identify the root cause and restore service as quickly as possible.
- resolved Aug 05, 2026, 08:08 PM UTC
This incident has been resolved. We confirm we are seeing transactions as of 2:31pm ET.
Minor June 4, 2026 UI - Intermitten network issue when trying to open results, orders, documents in UI. 17h 52m Web Portal
Started Jun 04, 2026, 07:09 PM UTC· resolved Jun 05, 2026, 01:02 PM UTC
- investigating Jun 04, 2026, 07:10 PM UTC
We are currently investigating this issue.
- identified Jun 04, 2026, 08:01 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 05, 2026, 01:02 PM UTC
This incident has been resolved.
Minor May 11, 2026 504 Gateway Timeout errors and elevated API response times 1d 19h API Server
Started May 11, 2026, 06:50 PM UTC· resolved May 13, 2026, 02:00 PM UTC
- investigating May 11, 2026, 06:50 PM UTC
Our engineering team has been actively investigating the intermittent 504 Gateway Timeout errors and elevated API response times observed over the past several days. We have identified contributing factors related to how our platform scales capacity during periods of elevated request volume, and we are rolling out staged infrastructure improvements — including load balancer and auto-scaling adjustments — to reduce the likelihood of recurrence during peak load. Service remains operational, and we are monitoring closely. We will follow up here once the initial round of changes is in place.
- monitoring May 12, 2026, 01:13 PM UTC
Update: Changes were implemented last night related to the previously identified issues and performance over the past several hours has shown improvement. We will continue to closely monitor system performance, particularly during morning scale-up and evening scale-down periods, to ensure stability.
- resolved May 13, 2026, 02:00 PM UTC
We identified the primary cause of the recent instability and 504 errors as related to a core messaging component within our platform. Our team has implemented adjustments to both code and infrastructure, and the issue is currently resolved. We have observed some intermittent spikes during periods when the system scales up or down (typically overnight), but these are minor and not indicative of ongoing instability. We are continuing to monitor performance closely and have initiated planning for longer-term improvements to further enhance stability and scalability.
Major March 12, 2026 Intermittent Slowness 1d 1h Web Portal
Started Mar 12, 2026, 05:14 PM UTC· resolved Mar 13, 2026, 07:12 PM UTC
- investigating Mar 12, 2026, 05:14 PM UTC
Health Gorilla is currently experiencing intermittent slowness within our web portal. Our team is actively investigating the issue and working toward a resolution. We will continue to provide updates as they become available. Thank you for your patience.
- investigating Mar 13, 2026, 02:11 PM UTC
Health Gorilla is currently experiencing intermittent slowness within our web portal. Our team is actively investigating the issue and working toward a resolution, and we are continuing to monitor and analyze the situation to ensure it is fully addressed. We appreciate your patience and will provide updates as they become available.
- investigating Mar 13, 2026, 06:07 PM UTC
Health Gorilla is currently experiencing a service disruption and the platform is temporarily unavailable. Our engineering team is actively investigating the issue and working to restore service as quickly as possible. We will continue to provide updates here as more information becomes available. Thank you for your patience.
- investigating Mar 13, 2026, 07:11 PM UTC
We are continuing to investigate this issue.
- resolved Mar 13, 2026, 07:12 PM UTC
The issue causing the service disruption has been resolved, and Health Gorilla services have been fully restored. Our team has confirmed that the platform is operating normally. We appreciate your patience while we worked to address this issue. If you continue to experience any problems, please contact our support team.
Minor February 26, 2026 Quest maintenance In progress 53m Lab Connectivity (Quest)
Started Feb 26, 2026, 07:09 PM UTC· resolved Feb 26, 2026, 08:03 PM UTC
- monitoring Feb 26, 2026, 07:09 PM UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 26, 2026 - 15:00 UTC
- resolved Feb 26, 2026, 08:03 PM UTC
Quest has indicated that the maintenance period is resolved.
Major February 17, 2026 Notice of Participant Suspension 16h 14m Non-Health Gorilla Component
Started Feb 17, 2026, 11:29 PM UTC· resolved Feb 18, 2026, 03:43 PM UTC
- monitoring Feb 17, 2026, 11:29 PM UTC
Georgia Health Information Network's (GaHIN's) connectivity to eHealth Exchange is currently suspended. eHealth Exchange staff are engaged in communications with GaHIN regarding restoration of their connectivity and will provide an update once that has been achieved. At this time, we are unable to provide a definitive timeline for restored connectivity, however, an update will be made to Participants when connectivity resumes. GaHIN is the health information network located in and serving the Georgia community. As always, please ensure your technology platform regularly ingests eHealth Exchange’s directory information so it knows which eHealth Exchange participants are actively exchanging. If you have any questions or concerns regarding this communication, please reach out to ++ [email protected]+.
- resolved Feb 18, 2026, 03:43 PM UTC
This incident has been resolved.
Minor January 28, 2026 Atlassian - Degraded performance of Jira, JPD, and JSM 1h 30m Web Portal
Started Jan 28, 2026, 06:16 PM UTC· resolved Jan 28, 2026, 07:47 PM UTC
- identified Jan 28, 2026, 06:16 PM UTC
Atlassian is actively investigating an issue affecting Jira, Jira Product Discovery, and Jira Service Management. Affected users may experience delayed issue data in some experiences, such as issue view. We will share updates here in one hour or as more information becomes available.
- resolved Jan 28, 2026, 07:47 PM UTC
This incident has been resolved.
Notice November 26, 2025 Performance issues using Health Gorilla UI 19h Web Portal
Started Nov 26, 2025, 09:47 PM UTC· resolved Nov 27, 2025, 04:48 PM UTC
- identified Nov 26, 2025, 09:47 PM UTC
Health Gorilla is currently researching and monitoring reported performance issues using the Health Gorilla UI. This includes initial login as well as attempts to place lab orders. Users are reporting that the lab ordering process is taking longer than usual to complete. Health Gorilla has identified the initial cause of the performance issues and we are working to resolve the issues.
- resolved Nov 27, 2025, 04:48 PM UTC
The issue with slow performance in the Health Gorilla UI has been resolved. If you experience this again, please enter a ticket in the Health Gorilla support portal, and provide details of where you are seeing issues.
Minor November 18, 2025 Slow Response Times - Order Processing 3d 3h Web Portal, Lab Connectivity (General)
Started Nov 18, 2025, 06:00 PM UTC· resolved Nov 21, 2025, 09:28 PM UTC
- investigating Nov 18, 2025, 06:00 PM UTC
We wanted to inform you that Health Gorilla is currently experiencing intermittent slowness with our Lab product, which may cause delays in sending lab orders. Our engineering team is actively investigating the issue to identify the root cause and restore normal performance as quickly as possible. At this time, you may notice slower response times or occasional timeouts when placing lab orders. We recommend retrying requests after a short delay if you experience any errors. We will continue to provide updates through our Status Page as we learn more and will notify you once the issue has been fully resolved. Thank you for your patience and understanding as we work to restore optimal service.
- investigating Nov 19, 2025, 04:53 PM UTC
We are continuing to investigate the intermittent slowness affecting our Lab product, which may cause delays in sending lab orders. Our engineering team has made progress in isolating potential contributing factors and is actively testing solutions to ensure a stable fix. Some users may still experience slower response times or occasional timeouts when submitting lab orders. We recommend retrying requests after a short delay if you encounter errors. We will continue to share updates through our Status Page as the investigation progresses and will notify you once the issue has been fully resolved. Thank you for your continued patience as we work to restore full functionality.
- identified Nov 19, 2025, 08:41 PM UTC
We have identified the root cause of the intermittent slowness affecting our Lab product, which has been causing delays in sending lab orders. Our engineering team is actively implementing a fix to restore full performance and prevent further disruptions. While the issue remains in progress, some users may continue to experience slower response times or brief timeouts when submitting orders. We recommend retrying requests after a short delay if you encounter errors. We’ll continue to monitor system performance throughout the deployment and will provide a final update once the fix has been successfully implemented and verified. Thank you for your continued patience as we work to restore full functionality.
- monitoring Nov 20, 2025, 04:00 PM UTC
A fix has been implemented and we are monitoring the issue.
- monitoring Nov 20, 2025, 08:27 PM UTC
Earlier, we experienced elevated network usage that impacted overall system performance, resulting in delays in lab order transmission. While the system is stabilizing, please be aware that there may still be intermittent delays as the platform continues catch-up processing. Our engineering team is actively monitoring performance to ensure everything returns to normal as quickly as possible. We will provide additional updates as needed.
- resolved Nov 21, 2025, 09:28 PM UTC
Earlier, we experienced elevated network usage that affected system performance and caused delays in lab order transmission. All systems are now back to normal, and orders are processing as expected. Our engineering team will continue to monitor performance to ensure stability. We will share additional updates if anything changes.
Minor November 17, 2025 Elevated API Response Times Affecting Patient360 Queries 4d 3h API Server
Started Nov 17, 2025, 05:56 PM UTC· resolved Nov 21, 2025, 09:24 PM UTC
- investigating Nov 17, 2025, 05:56 PM UTC
We are currently investigating reports of slow response times affecting some API calls. This may result in delays when pulling or returning Patient360 records. Our engineering team is actively reviewing system performance to identify the cause and restore normal response times as quickly as possible. Impact: Some API requests may experience latency or timeout errors. Patient360 record retrievals may take longer than usual. Thank you for your patience while we work to resolve this issue.
- identified Nov 17, 2025, 11:30 PM UTC
We have identified the cause of the slowness affecting Patient360 and related API response times. Our engineering team will implement the fix after business hours to prevent any additional service interruptions. All systems remain operational, though some users may continue to experience slower-than-usual performance until maintenance is completed. We appreciate your patience and understanding while we work to fully resolve this issue.
- monitoring Nov 18, 2025, 04:25 PM UTC
A fix has been implemented and we are monitoring the issue.
- monitoring Nov 18, 2025, 05:56 PM UTC
We are continuing to monitor for any further issues.
- monitoring Nov 18, 2025, 09:19 PM UTC
We are continuing to monitor for any further issues.
- monitoring Nov 18, 2025, 09:20 PM UTC
We are currently investigating reports of continued slow response times affecting some API calls. This may result in delays when pulling or returning Patient360 records. Our engineering team is actively reviewing system performance to identify the cause and restore normal response times as quickly as possible.
- identified Nov 19, 2025, 04:57 PM UTC
We are continuing to investigate the ongoing issue affecting API performance. Some users may still experience slow response times or delays when pulling or returning Patient360 records. Our engineering team remains actively engaged in reviewing system performance and implementing optimizations to ensure stability. We’ll continue to provide updates as more information becomes available and notify you once full functionality has been restored. Thank you for your continued patience and understanding as we work to resolve this issue.
- identified Nov 19, 2025, 08:42 PM UTC
We have identified the cause of the slowness affecting Patient360 and related API response times. Our engineering team will implement the fix after business hours to prevent any additional service interruptions. All systems remain operational, though some users may continue to experience slower-than-usual performance until maintenance is completed. We appreciate your patience and understanding while we work to fully resolve this issue.
- monitoring Nov 20, 2025, 04:00 PM UTC
A fix has been implemented and we are monitoring the issue.
- monitoring Nov 20, 2025, 08:28 PM UTC
On Friday, Nov 14, Carequality updated their directory and added geolocation coordinates for a significant number of existing endpoints. Similarly, on Monday, Nov 17, eHealth Exchange implemented the same type of directory update. With these updates, many endpoints that previously lacked coordinates suddenly became eligible for geolocation-based, radius-driven searches. Health Gorilla’s default radius settings remained in place, and the system began to query a much larger number of newly visible endpoints—resulting in a roughly 10x increase in query volume. This sudden increase led to the latency issues observed by our P360 users. As an immediate mitigation, Health Gorilla reduced the search radius across all clients. This significantly lowers the number of endpoints queried while focusing searches on the most relevant locations, especially now that geolocation data is more complete and accurate. We will continue to closely monitor system performance and adjust as needed.
- resolved Nov 21, 2025, 09:24 PM UTC
Systems appear to be back to normal, and overall performance has stabilized. The recent latency issues were caused by large directory updates from Carequality on Nov 14 and eHealth Exchange on Nov 17. We mitigated the issue by reducing the search radius across all clients. This lowers the number of endpoints queried and keeps searches focused on the most relevant locations now that the geolocation data is more complete. At this time, the system is performing normally, and Health Gorilla is actively monitoring to ensure continued stability.
Minor October 25, 2025 Lab Network Service Disruption 2025-10-24 –
Started Oct 25, 2025, 07:00 AM UTC· resolved Oct 25, 2025, 07:00 AM UTC
- resolved Oct 27, 2025, 04:10 PM UTC
On Friday 10/25/2025, the Health Gorilla Lab Network product experienced a disconnection to all lab vendors. Our engineering teams identified the disconnection event and re-established connectivity to all labs. Your users may have experienced a response to an order indicating that it could not be placed. If you have an API integration, you may have experienced 4xx-level responses during the disruption.
Minor October 20, 2025 Health Gorilla Impacted by AWS Service Issues 2025-10-20 1d 4h Web Portal, Lab Connectivity (General), API Server
Started Oct 20, 2025, 04:22 PM UTC· resolved Oct 21, 2025, 08:53 PM UTC
- identified Oct 20, 2025, 04:22 PM UTC
The Health Gorilla systems, including both UI and APIs, are currently being impacted by the AWS Service issues. You may see slow or unresponsive UI behavior, and API calls may have slow responses, or may receive 5xx level disconnects. We will update this page when we receive additional information from AWS.
- monitoring Oct 20, 2025, 09:50 PM UTC
Our services are recovered, as have messaging services. Our service provider has resolved the issue and upstream services are recovering as well. You should see less service disruptions as the individual data centers and availability zones recover fully.
- resolved Oct 21, 2025, 08:53 PM UTC
AWS has resolved the issues that caused the performance issues in both UI and API.
Minor October 15, 2025 Performance Degradation Issue 2025-10-15 4d 21h Web Portal, API Server
Started Oct 15, 2025, 06:52 PM UTC· resolved Oct 20, 2025, 04:17 PM UTC
- investigating Oct 15, 2025, 06:52 PM UTC
We are currently investigating a performance degradation issue that was first identified at 13:37pmCT on 10/15/2025. This may impact both UI users and API queries and responses.
- identified Oct 17, 2025, 06:06 PM UTC
In order to resolve the performance degradation issues with our UI and API, Health Gorilla is undergoing database maintenance. Initial UI login will take longer than normal, but moving through the UI screens should speed up. This maintenance will be completed this weekend.
- resolved Oct 20, 2025, 04:17 PM UTC
This incident has been resolved.
Notice October 9, 2025 Lab Network Order Delays 2025-10-09 5d 21h Lab Connectivity (General)
Started Oct 09, 2025, 08:50 PM UTC· resolved Oct 15, 2025, 06:47 PM UTC
- investigating Oct 09, 2025, 08:50 PM UTC
Health Gorilla Lab Network users are currently experiencing delays in placing orders. Specifically, the response back that the order has been submitted is delayed. Health Gorilla engineers are currently investigating the delay and we will update this page when any new information is available.
- resolved Oct 15, 2025, 06:47 PM UTC
Lab network latency issues have been resolved and all lab order and result response times are back to normal.
Notice October 9, 2025 UI Service Interruption 2025-10-09 1h 9m Web Portal
Started Oct 09, 2025, 05:04 PM UTC· resolved Oct 09, 2025, 06:14 PM UTC
- identified Oct 09, 2025, 05:04 PM UTC
Health Gorilla UI users may experience a brief interruption in service as our primary WWW server is being cycled to resolve an issue with certificates. We apologize for the inconvenience.
- resolved Oct 09, 2025, 06:14 PM UTC
This incident has been resolved.
Notice October 7, 2025 Commonwell Service Advisory 2025-10-07 15h 41m P360 Initiating Gateway
Started Oct 07, 2025, 10:37 PM UTC· resolved Oct 08, 2025, 02:18 PM UTC
- investigating Oct 07, 2025, 10:37 PM UTC
Commonwell has created a service advisory indicating connectivity issues. This could impact Health Gorilla Patient360 clients. This could prevent retrieval of records from Commonwell member organizations. Service Advisory- 10/7/2025 - Production - Database connectivity issues resulting in errors commonwellalliance.sharepoint.com NEW PLATFORM SERVICE ADVISORY - PRODUCTION Date: 10/7/2025 Impact : Members may experience intermittent 500 or 503 errors. Status: Active For questions or concerns, please contact [email protected]
- resolved Oct 08, 2025, 02:18 PM UTC
Commonwell has resolved this issue.
Minor October 3, 2025 Quest Diagnostics Service Disruption 2025-10-02 –
Started Oct 03, 2025, 02:50 AM UTC· resolved Oct 03, 2025, 02:50 AM UTC
- resolved Oct 03, 2025, 02:50 AM UTC
On 10/02/2025 beginning at 2:30pmPT, Quest Diagnostics had a service disruption that impacted all users of their Hub interface. The issue was resolved at approximately 5:45pmPT, but as of 6:00pmPT they were still clearing the backlog. Health Gorilla clients that utilize the Health Gorilla Lab Network and place orders to Quest Diagnostics may have been impacted by this disruption.
Minor September 25, 2025 Slow response times for UI/iframe 2025-09-25 23m Web Portal
Started Sep 25, 2025, 06:01 PM UTC· resolved Sep 25, 2025, 06:24 PM UTC
- identified Sep 25, 2025, 06:01 PM UTC
We have had several reports as of 09:30am CT today that the UI and iframe response is sluggish and slow to load. Health Gorilla engineers are researching the issue and have identified the root cause. We have alleviated some of the slowdown, and are in the process of working to completely resolve the issue. This incident will be updated as more information is available.
- identified Sep 25, 2025, 06:17 PM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 25, 2025, 06:24 PM UTC
The issue has been resolved and all applications are fully operational with no delays. If you experience any performance issues, please create a help desk ticket.
Minor September 23, 2025 Performance Degradation Issue 2025-09-23 29m Lab Connectivity (General)
Started Sep 23, 2025, 01:49 PM UTC· resolved Sep 23, 2025, 02:19 PM UTC
- investigating Sep 23, 2025, 01:49 PM UTC
We are currently experiencing performance issues with our Lab Network product, which is preventing some users from placing orders to lab vendors. We are investigating the issue and will update this ticket when any new information is available.
- investigating Sep 23, 2025, 01:49 PM UTC
We are continuing to investigate this issue.
- investigating Sep 23, 2025, 02:10 PM UTC
The performance degradation issue has been resolved, and the lab vendor connections have been restored.
- investigating Sep 23, 2025, 02:17 PM UTC
All lab vendor connetions have been restored.
- resolved Sep 23, 2025, 02:19 PM UTC
This incident has been resolved.
Notice September 18, 2025 Commonwell Service Advisory 2025-09-18 –
Started Sep 18, 2025, 09:38 PM UTC· resolved Sep 18, 2025, 09:38 PM UTC
- resolved Sep 18, 2025, 09:38 PM UTC
Commonwell reported today that they had service degradation and elevated 503 responses for network queries. The degradation window was between 2:02pm ET through 3:18pm ET. For Health Gorilla clients with licenses for the Commonwell network, this may have resulted in errors while querying patients on Commonwell, or not receiving the data that should have been available. Per Commonwell, this issue has been resolved and full service is restored.
Minor September 12, 2025 System Performance Issue 2025-09-12 –
Started Sep 12, 2025, 05:30 PM UTC· resolved Sep 12, 2025, 05:30 PM UTC
- resolved Sep 16, 2025, 06:22 PM UTC
The Health Gorilla system experienced performance degradation on 09/12/2025 between 12:45pmCT and 16:00pmCT. Health Gorilla Infrastructure team identified the cause and removed the processes that were the root of the degradation. System performance returned to normal after backlog processing completed.
Minor September 11, 2025 System Performance issue 2025-09-11 19m Web Portal, API Server
Started Sep 11, 2025, 06:04 PM UTC· resolved Sep 11, 2025, 06:23 PM UTC
- investigating Sep 11, 2025, 06:04 PM UTC
The Health Gorilla system is currently experiencing performance issues with our UI portal and our API processing. Our system engineering and infra teams are researching the issue. We will post any updates to this status page.
- resolved Sep 11, 2025, 06:23 PM UTC
The Health Gorilla infra team has resolved the performance issue that was affecting both API and UI processing. All performance is back to normal.
Minor September 5, 2025 Quest BU Compendium Update in Progress 4m Lab Connectivity (Quest)
Started Sep 05, 2025, 08:05 PM UTC· resolved Sep 05, 2025, 08:10 PM UTC
- monitoring Sep 05, 2025, 08:05 PM UTC
Health Gorilla is currently updating all Quest BU compendiums. During this process, there may be periods of temporary disruptions in service. We are working to complete this update as quickly as possible and will provide confirmation once the maintenance has been completed. Thank you for your patience as we work to ensure compendiums remain accurate and up to date.
- monitoring Sep 05, 2025, 08:07 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 05, 2025, 08:10 PM UTC
Maintenance has been completed.
Notice August 27, 2025 2025-08-27 - Quest Diagnostics compendiums unavailable by API 6h 15m API Server
Started Aug 27, 2025, 09:10 PM UTC· resolved Aug 28, 2025, 03:26 AM UTC
- investigating Aug 27, 2025, 09:10 PM UTC
We are currently investigating an issue where some Quest Diagnostics compendiums are not available when querying using our CodeSystem API. The compendiums are loaded and are available to our UI and iframe clients, but not available via API. Our product engineers are investigating and will resolve as soon as possible. This page will be updated when the issue is resolved.
- resolved Aug 28, 2025, 03:26 AM UTC
The compendiums for Quest Diagnostics are now available again via API.