Health Gorilla incident

Lab Network Service Disruption 2025-10-24

Minor Resolved View vendor source →

Health Gorilla experienced a minor incident on October 27, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2025, 04:10 PM UTC
Resolved
Oct 25, 2025, 07:00 AM UTC
Duration
—
Detected by Pingoru
Oct 27, 2025, 04:10 PM UTC

Update timeline

  1. resolved Oct 27, 2025, 04:10 PM UTC

    On Friday 10/25/2025, the Health Gorilla Lab Network product experienced a disconnection to all lab vendors. Our engineering teams identified the disconnection event and re-established connectivity to all labs. Your users may have experienced a response to an order indicating that it could not be placed. If you have an API integration, you may have experienced 4xx-level responses during the disruption.