Resolved on October 25, 2025.
On Friday 10/25/2025, the Health Gorilla Lab Network product experienced a disconnection to all lab vendors. Our engineering teams identified the disconnection event and re-established connectivity to all labs. Your users may have experienced a response to an order indicating that it could not be placed. If you have an API integration, you may have experienced 4xx-level responses during the disruption.
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- resolved Oct 27, 2025, 04:10 PM UTC
On Friday 10/25/2025, the Health Gorilla Lab Network product experienced a disconnection to all lab vendors. Our engineering teams identified the disconnection event and re-established connectivity to all labs. Your users may have experienced a response to an order indicating that it could not be placed. If you have an API integration, you may have experienced 4xx-level responses during the disruption.
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