Resolved after 5 days 21 hours, affecting Lab Connectivity (General), on October 9, 2025.
Lab network latency issues have been resolved and all lab order and result response times are back to normal.
Affected components
Lab Connectivity (General)
Update timeline
- investigating Oct 09, 2025, 08:50 PM UTC
Health Gorilla Lab Network users are currently experiencing delays in placing orders. Specifically, the response back that the order has been submitted is delayed. Health Gorilla engineers are currently investigating the delay and we will update this page when any new information is available.
- resolved Oct 15, 2025, 06:47 PM UTC
Lab network latency issues have been resolved and all lab order and result response times are back to normal.
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