Resolved on September 12, 2025.
The Health Gorilla system experienced performance degradation on 09/12/2025 between 12:45pmCT and 16:00pmCT. Health Gorilla Infrastructure team identified the cause and removed the processes that were the root of the degradation. System performance returned to normal after backlog processing completed.
Update timeline
- resolved Sep 16, 2025, 06:22 PM UTC
The Health Gorilla system experienced performance degradation on 09/12/2025 between 12:45pmCT and 16:00pmCT. Health Gorilla Infrastructure team identified the cause and removed the processes that were the root of the degradation. System performance returned to normal after backlog processing completed.
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