Health Gorilla incident

Atlassian - Degraded performance of Jira, JPD, and JSM

Minor Resolved View vendor source →

Health Gorilla experienced a minor incident on January 28, 2026 affecting Web Portal, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 06:16 PM UTC
Resolved
Jan 28, 2026, 07:47 PM UTC
Duration
1h 30m
Detected by Pingoru
Jan 28, 2026, 06:16 PM UTC

Affected components

Web Portal

Update timeline

  1. identified Jan 28, 2026, 06:16 PM UTC

    Atlassian is actively investigating an issue affecting Jira, Jira Product Discovery, and Jira Service Management. Affected users may experience delayed issue data in some experiences, such as issue view. We will share updates here in one hour or as more information becomes available.

  2. resolved Jan 28, 2026, 07:47 PM UTC

    This incident has been resolved.