Health Gorilla incident

API Server Performance Degradation 2025-07-31 through 2025-08/02

Notice Resolved View vendor source →

Health Gorilla experienced a notice incident on August 7, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2025, 08:33 PM UTC
Resolved
Aug 01, 2025, 12:00 AM UTC
Duration
—
Detected by Pingoru
Aug 07, 2025, 08:33 PM UTC

Update timeline

  1. resolved Aug 07, 2025, 08:33 PM UTC

    Beginning on Friday night, 07/31/2025, Health Gorilla's API server began experiencing degraded performance responding to certain API calls, including those to the Patient endpoint when using a $everything extension. Health Gorilla infrastructure team identified the issue and made service modifications in order to resolve the issue. The issue was resolved completely on the morning of 08/02/2025 and all API response times were back to normal. Health Gorilla infrastructure changes should prevent this from occurring in the future.