Health Gorilla experienced a minor incident on September 11, 2025 affecting Web Portal and API Server, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Web PortalAPI Server
Update timeline
- investigating Sep 11, 2025, 06:04 PM UTC
The Health Gorilla system is currently experiencing performance issues with our UI portal and our API processing. Our system engineering and infra teams are researching the issue. We will post any updates to this status page.
- resolved Sep 11, 2025, 06:23 PM UTC
The Health Gorilla infra team has resolved the performance issue that was affecting both API and UI processing. All performance is back to normal.