Health Gorilla incident

System Performance Issue 2025-09-12

Minor Resolved View vendor source →

Health Gorilla experienced a minor incident on September 16, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2025, 06:22 PM UTC
Resolved
Sep 12, 2025, 05:30 PM UTC
Duration
—
Detected by Pingoru
Sep 16, 2025, 06:22 PM UTC

Update timeline

  1. resolved Sep 16, 2025, 06:22 PM UTC

    The Health Gorilla system experienced performance degradation on 09/12/2025 between 12:45pmCT and 16:00pmCT. Health Gorilla Infrastructure team identified the cause and removed the processes that were the root of the degradation. System performance returned to normal after backlog processing completed.