Health Gorilla incident

Quest Diagnostics Service Disruption 2025-10-02

Minor Resolved View vendor source →

Health Gorilla experienced a minor incident on October 3, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2025, 02:50 AM UTC
Resolved
Oct 03, 2025, 02:50 AM UTC
Duration
—
Detected by Pingoru
Oct 03, 2025, 02:50 AM UTC

Update timeline

  1. resolved Oct 03, 2025, 02:50 AM UTC

    On 10/02/2025 beginning at 2:30pmPT, Quest Diagnostics had a service disruption that impacted all users of their Hub interface. The issue was resolved at approximately 5:45pmPT, but as of 6:00pmPT they were still clearing the backlog. Health Gorilla clients that utilize the Health Gorilla Lab Network and place orders to Quest Diagnostics may have been impacted by this disruption.