There were 10 HappyCo outages since February 4, 2026 totaling 182h 18m of downtime. Each is summarised below — incident details, duration, and resolution information.
We're currently investigating reports of users being unable to login
We've implemented a fix and are monitoring.
This has been resolved now.
We are currently investigating users being unable to login.
A fix has been implemented and we're monitoring.
This has been resolved.
We are currently investigating a partial outage within one of our applications that supports our accounts application that's causing a subset of requests to fail
The issue has been identified and a fix is being implemented.
We've identified and resolved the outage; all systems are now operational
On 31 March 2026, between approximately 5:00 PM and midnight UTC (1:00 PM – 8:00 PM EST), customers experienced degraded performance across Happy Property. We are aware of the impact this caused and are actively investigating. Ongoing intermittent issues have been reported in: - Report downloads failing or not completing - Errors when completing inspections - General slowness and intermittent failures across the platform Our engineering team is investigating the root cause. We will provide updates as our investigation progresses.
We’ve implemented changes and are seeing improvements in success rates for affected actions.
Success rates are returning to normal across all services.
We are currently investigating reports of degraded application performance.
We've identified a fix and are actively monitoring to confirm full resolution.
This incident has been resolved.
We see a rise in duplicate work orders from the Yardi property management service today. We’re working with the Yardi team to identify and fix the problem.
The rate of duplicate work orders has dropped. We're continuing to work with the Yardi team to monitor.
Work order import operations are restored to expected levels. We are working with Yardi to understand the root cause of the issue.
We became aware of availability issues during rollout of a core service. The issue was identified with proactive monitoring and full service restored within 16 minutes.
We are currently experiencing intermittent slow page loads and are investigating.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue with some users not being able to download some Inspections and Work Orders to their mobile app. We are investigating the cause.
We have identified the cause of the issue. Mobile users on version 2.13.0 of the Happy Property Mobile app may have difficulties viewing some unassigned Tasks and Inspections. As a workaround, you can either: - Assign the tasks or inspections to the user – refreshing the My Work screen will then download them to the device. - Use the Property tab to access and open the items directly.
A fix has been released for Android users. These users should update to 2.13.1 if they are experiencing issues.
Our team is continuing to work on a fix for Apple users. Please continue to utilise workarounds where needed.
A fix has been implemented to restore the ability to download unassigned Inspections and Work Orders to user devices. There may be some degraded performance for some users which our engineers are monitoring.
This incident is resolved. Users experiencing issues should upgrade to version 2.13.1 of the Happy Property Mobile App.
New Happy Force tasks are not being loaded into the system. We've identified the root cause and are working on a fix.
This incident has been resolved.
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