HappyCo incident

Increased error rates in Call Management

Resolved after 1 hour 18 minutes, affecting Management Portal and Report Access, on July 3, 2026.

investigating Jul 03, 2026, 06:17 AM UTC

We are continuing to investigate the issue - Calls and IVRs appear to be unaffected.

Started
Jul 03, 2026, 05:24 AM UTC
Resolved
Jul 03, 2026, 06:43 AM UTC
Duration
1h 18m
Detected by Pingoru
Jul 03, 2026, 05:24 AM UTC

Affected components

Management Portal and Report Access

Update timeline

  1. investigating Jul 03, 2026, 05:24 AM UTC

    We are investigating reports of increased error rates in our Call Management product.

  2. investigating Jul 03, 2026, 06:17 AM UTC

    We are continuing to investigate the issue - Calls and IVRs appear to be unaffected.

  3. resolved Jul 03, 2026, 06:43 AM UTC

    This incident has been resolved.

Your product runs on more than HappyCo

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →