HappyCo incident

Users unable to access management portal

Minor Resolved View vendor source →

HappyCo experienced a minor incident on April 8, 2026 affecting Management Portal and Report Access, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 07:24 PM UTC
Resolved
Apr 08, 2026, 09:03 PM UTC
Duration
1h 39m
Detected by Pingoru
Apr 08, 2026, 07:24 PM UTC

Affected components

Management Portal and Report Access

Update timeline

  1. investigating Apr 08, 2026, 07:24 PM UTC

    We are currently investigating users being unable to login.

  2. monitoring Apr 08, 2026, 07:32 PM UTC

    A fix has been implemented and we're monitoring.

  3. resolved Apr 08, 2026, 09:03 PM UTC

    This has been resolved.