HappyCo incident

Some users unable to login

Notice Resolved View vendor source →

HappyCo experienced a notice incident on April 8, 2026 affecting Management Portal and Report Access, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 11:10 PM UTC
Resolved
Apr 09, 2026, 12:23 AM UTC
Duration
1h 12m
Detected by Pingoru
Apr 08, 2026, 11:10 PM UTC

Affected components

Management Portal and Report Access

Update timeline

  1. investigating Apr 08, 2026, 11:10 PM UTC

    We're currently investigating reports of users being unable to login

  2. monitoring Apr 08, 2026, 11:57 PM UTC

    We've implemented a fix and are monitoring.

  3. resolved Apr 09, 2026, 12:23 AM UTC

    This has been resolved now.