Resolved after 22 hours 28 minutes, affecting Management Portal and Report Access, on June 2, 2026.
We've monitored throughout June 3, 2026 and are seeing successful report generation with over 97% completing in under 60s, with more than 99.5% completing under one hour.
Affected components
Update timeline
- investigating Jun 02, 2026, 11:33 PM UTC
Some customers are experiencing intermittent issues with generating inspection reports. Our team is investigating.
- investigating Jun 03, 2026, 12:18 AM UTC
We're continuing to investigate
- investigating Jun 03, 2026, 12:59 AM UTC
We're continuing our investigation
- identified Jun 03, 2026, 02:56 AM UTC
The issue has been identified and our team is working on a fix.
- identified Jun 03, 2026, 07:07 AM UTC
Our engineering team is continuing to work on a fix.
- identified Jun 03, 2026, 10:47 AM UTC
We have confirmed reports are generating successfully but a subset are delayed. Our engineering team is working to address these slowdowns.
- monitoring Jun 03, 2026, 02:41 PM UTC
We have introduced a series of performance improvements and are seeing report time generation consistently under 1min for the majority of reports. We will continue to monitor throughout the day.
- resolved Jun 03, 2026, 10:01 PM UTC
We've monitored throughout June 3, 2026 and are seeing successful report generation with over 97% completing in under 60s, with more than 99.5% completing under one hour.
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