HappyCo incident

Slower than Average Application Response Times

Resolved after 2 hours 20 minutes, affecting Management Portal and Report Access, on July 29, 2026.

monitoring Jul 29, 2026, 04:26 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 29, 2026, 03:40 PM UTC
Resolved
Jul 29, 2026, 06:00 PM UTC
Duration
2h 20m
Detected by Pingoru
Jul 29, 2026, 03:40 PM UTC

Affected components

Management Portal and Report Access

Update timeline

  1. investigating Jul 29, 2026, 03:40 PM UTC

    We are currently investigating this issue.

  2. identified Jul 29, 2026, 04:03 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 29, 2026, 04:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 29, 2026, 06:00 PM UTC

    This incident has been resolved.

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