HappyCo experienced a major incident on April 8, 2026 affecting Management Portal and Report Access, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Management Portal and Report Access
Update timeline
- investigating Apr 08, 2026, 04:16 PM UTC
We are currently investigating a partial outage within one of our applications that supports our accounts application that's causing a subset of requests to fail
- identified Apr 08, 2026, 04:16 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 08, 2026, 04:25 PM UTC
We've identified and resolved the outage; all systems are now operational