Resolved after 26 minutes, affecting Management Portal and Report Access, on July 16, 2026.
The ability to login has been restored and we are continuing to monitor.
Affected components
Management Portal and Report Access
Update timeline
- investigating Jul 16, 2026, 09:33 AM UTC
Some users are currently unable to login to HappyCo via the Web and the Mobile App.
- investigating Jul 16, 2026, 09:34 AM UTC
We are continuing to investigate this issue.
- identified Jul 16, 2026, 09:47 AM UTC
We have traced the issue to one of our partners and they are working to resolve the issue.
- monitoring Jul 16, 2026, 09:52 AM UTC
The ability to login has been restored and we are continuing to monitor.
- resolved Jul 16, 2026, 10:00 AM UTC
This incident has been resolved and users are able to login again.
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