HappyCo incident

Errors with incoming calls reporting busy in Call Complete.

Major Resolved View vendor source →

HappyCo experienced a major incident on May 8, 2026 affecting HappyCo Website, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 09:32 PM UTC
Resolved
May 08, 2026, 10:47 PM UTC
Duration
1h 15m
Detected by Pingoru
May 08, 2026, 09:32 PM UTC

Affected components

HappyCo Website

Update timeline

  1. investigating May 08, 2026, 09:32 PM UTC

    We are experiencing intermittent failures with our IVR infrastructure resulting in user busy signals in Call Complete.

  2. identified May 08, 2026, 09:47 PM UTC

    The issue has been identified and a fix is being deployed.

  3. monitoring May 08, 2026, 10:18 PM UTC

    Services are restored and we are monitoring.

  4. resolved May 08, 2026, 10:47 PM UTC

    This incident has been resolved.