HappyCo incident
Errors with incoming calls reporting busy in Call Complete.
Major Vendor's status page →
Resolved after 1 hour 15 minutes, affecting HappyCo Website, on May 8, 2026.
Services are restored and we are monitoring.
Affected components
HappyCo Website
Update timeline
- investigating May 08, 2026, 09:32 PM UTC
We are experiencing intermittent failures with our IVR infrastructure resulting in user busy signals in Call Complete.
- identified May 08, 2026, 09:47 PM UTC
The issue has been identified and a fix is being deployed.
- monitoring May 08, 2026, 10:18 PM UTC
Services are restored and we are monitoring.
- resolved May 08, 2026, 10:47 PM UTC
This incident has been resolved.
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