There were 5 DNAnexus outages since February 7, 2026 totaling 761h 41m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are investigating an issue with delays in Titan job event processing
Performance is improving and we are monitoring the event processing status
This incident has been resolved.
We are currently investigating this issue.
We have identified the issue, file archival and unarchival should now be operating. Files which have been unarchived in the past day may still be inaccessible. We continue to investigate and will post another update when available.
This incident has been resolved.
We're currently seeing a degraded performance for various tasks in Bahrain region due to the issues on cloud provider side.
This incident has been resolved.
We are experiencing a degraded performance in AWS me-south-1 region due to issues at the cloud provider side.
This incident has been now resolved; our services in AWS me-south-1 region are operational.
We are seeing degraded performance in Azure-westus region that is related to the outage of our cloud provider.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
This incident has been resolved.
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