DNAnexus incident

Investigating job scheduling delays

Minor Resolved View vendor source →

DNAnexus experienced a minor incident on October 28, 2025 affecting Titan Jobs, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 05:18 PM UTC
Resolved
Oct 28, 2025, 06:05 PM UTC
Duration
46m
Detected by Pingoru
Oct 28, 2025, 05:18 PM UTC

Affected components

Titan Jobs

Update timeline

  1. investigating Oct 28, 2025, 05:18 PM UTC

    We are currently investigating job scheduling delays.

  2. investigating Oct 28, 2025, 06:04 PM UTC

    Job scheduling should be back to normal. The delays were related to AWS EC2 instance launch issues. AWS took steps to mitigate the incident.

  3. resolved Oct 28, 2025, 06:05 PM UTC

    This incident has been resolved.