DNAnexus incident

Elevated platform response times

Notice Resolved View vendor source →

DNAnexus experienced a notice incident on December 16, 2025 affecting Titan UI and Titan API and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2025, 07:31 PM UTC
Resolved
Dec 16, 2025, 08:17 PM UTC
Duration
46m
Detected by Pingoru
Dec 16, 2025, 07:31 PM UTC

Affected components

Titan UITitan APITitan JobsTitan DataApolloUKB RAP

Update timeline

  1. investigating Dec 16, 2025, 07:31 PM UTC

    We are currently investigating this issue.

  2. resolved Dec 16, 2025, 08:17 PM UTC

    This incident has been resolved.