DNAnexus incident

Degraded performance in Azure westus region

Major Resolved View vendor source →

DNAnexus experienced a major incident on July 23, 2026 affecting Titan Jobs and Titan Data, lasting 4h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 03:28 PM UTC
Resolved
Jul 23, 2026, 07:38 PM UTC
Duration
4h 9m
Detected by Pingoru
Jul 23, 2026, 03:28 PM UTC

Affected components

Titan JobsTitan Data

Update timeline

  1. investigating Jul 23, 2026, 03:28 PM UTC

    We are currently investigating degraded performance in Azure westus region.

  2. resolved Jul 23, 2026, 07:38 PM UTC

    This incident has been resolved.