DNAnexus incident

Job event processing delays

Minor Resolved View vendor source →

DNAnexus experienced a minor incident on April 16, 2026 affecting Titan Jobs, lasting 5h 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 03:32 PM UTC
Resolved
Apr 16, 2026, 08:55 PM UTC
Duration
5h 22m
Detected by Pingoru
Apr 16, 2026, 03:32 PM UTC

Affected components

Titan Jobs

Update timeline

  1. investigating Apr 16, 2026, 03:32 PM UTC

    We are investigating an issue with delays in Titan job event processing

  2. monitoring Apr 16, 2026, 08:12 PM UTC

    Performance is improving and we are monitoring the event processing status

  3. resolved Apr 16, 2026, 08:55 PM UTC

    This incident has been resolved.