DNAnexus incident

Degraded performance of Azure WestUS region

Resolved after 3 hours 58 minutes, affecting Titan Jobs, on September 7, 2026.

identified Sep 07, 2026, 01:59 PM UTC

Some customers can experience issues when starting new jobs in Azure WestUS region due to the issue on the cloud provider side.

Started
Sep 07, 2026, 01:59 PM UTC
Resolved
Sep 07, 2026, 05:58 PM UTC
Duration
3h 58m
Detected by Pingoru
Sep 07, 2026, 01:59 PM UTC

Affected components

Titan Jobs

Update timeline

  1. identified Sep 07, 2026, 01:59 PM UTC

    Some customers can experience issues when starting new jobs in Azure WestUS region due to the issue on the cloud provider side.

  2. resolved Sep 07, 2026, 05:58 PM UTC

    The incident has been resolved on the cloud provider side.

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