DNAnexus incident

Degraded performance of Titan Jobs logs

Minor Resolved View vendor source →

DNAnexus experienced a minor incident on August 22, 2026 affecting Titan Jobs, lasting 4h 51m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2026, 03:49 AM UTC
Resolved
Aug 22, 2026, 08:40 AM UTC
Duration
4h 51m
Detected by Pingoru
Aug 22, 2026, 03:49 AM UTC

Affected components

Titan Jobs

Update timeline

  1. investigating Aug 22, 2026, 03:49 AM UTC

    We are currently investigating the degraded performance of Titan Jobs logs.

  2. monitoring Aug 22, 2026, 05:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 22, 2026, 08:15 AM UTC

    We have identified the issue (partially related with the previous major outage of the whole platform). We are applying the fix and will continue monitoring the situation.

  4. resolved Aug 22, 2026, 08:40 AM UTC

    This incident has been resolved.