DNAnexus incident

Degraded platform performance in AWS me-south-1 region

Minor Resolved View vendor source →

DNAnexus experienced a minor incident on March 2, 2026 affecting Titan Jobs and Titan Data, lasting 8h 25m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2026, 07:10 AM UTC
Resolved
Mar 02, 2026, 03:36 PM UTC
Duration
8h 25m
Detected by Pingoru
Mar 02, 2026, 07:10 AM UTC

Affected components

Titan JobsTitan Data

Update timeline

  1. investigating Mar 02, 2026, 07:10 AM UTC

    We are experiencing a degraded performance in AWS me-south-1 region due to issues at the cloud provider side.

  2. resolved Mar 02, 2026, 03:36 PM UTC

    This incident has been now resolved; our services in AWS me-south-1 region are operational.