Affected components
Titan Data
Update timeline
- investigating Mar 25, 2026, 11:50 PM UTC
We are currently investigating this issue.
- identified Mar 26, 2026, 01:33 AM UTC
We have identified the issue, file archival and unarchival should now be operating. Files which have been unarchived in the past day may still be inaccessible. We continue to investigate and will post another update when available.
- resolved Mar 27, 2026, 06:21 PM UTC
This incident has been resolved.
Looking to track DNAnexus downtime and outages?
Pingoru polls DNAnexus's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when DNAnexus reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track DNAnexus alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring DNAnexus for free
5 free monitors · No credit card required