DNAnexus experienced a minor incident on March 25, 2026 affecting Titan Data, lasting 1d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Titan Data
Update timeline
- investigating Mar 25, 2026, 11:50 PM UTC
We are currently investigating this issue.
- identified Mar 26, 2026, 01:33 AM UTC
We have identified the issue, file archival and unarchival should now be operating. Files which have been unarchived in the past day may still be inaccessible. We continue to investigate and will post another update when available.
- resolved Mar 27, 2026, 06:21 PM UTC
This incident has been resolved.