There were 10 Deque outages since February 10, 2026 totaling 316h 4m of downtime. Each is summarised below — incident details, duration, and resolution information.
On December 26, 2025, dequeuniversity.com experienced an outage (Duration: 37 minutes). During this time, users were unable to access the site. The issue has been fully resolved, and the site is operating normally.
On January 23, 2026, dequeuniversity.com experienced an outage at 11:44:30 GMT+5:30 (Duration: 13m 2s). During this time, users were unable to access the site. The issue has been fully resolved, and the site is operating normally.
Some of the Deque University users may have experienced issues with accessing dequeuniversity.com over multiple brief windows today (5 - 15 minutes each). Our team is actively working on finding the root cause, and we will keep you posted on further updates. We apologize for any inconvenience caused. For any further queries, please reach us at [email protected].
We are continuing to experience intermittent issues with accessing dequeuniversity.com. Our team is actively investigating the root cause. We apologize for the ongoing inconvenience and will provide updates as we have more information. For any further queries, please reach out to us at [email protected].
Our team have deployed a fix, and we are currently monitoring the platform to ensure stability. We apologize for any inconvenience caused and will continue to monitor the situation closely. For any further queries, please reach out to us at [email protected].
This incident has been resolved.
Some users may have experienced slowness or timeouts accessing agora.dequecloud.com over multiple brief windows (1–8 minutes each) beginning April 10, 2026. We have implemented a fix and are actively monitoring the service. We apologize for any inconvenience caused. For any further queries, please reach us at [email protected].
Users may have experienced errors using the Remediate tool within Axe MCP server. A fix has been identified and deployed and we are monitoring. We believe the issue has been resolved.
This issue has been resolved. Remediate should be functioning as expected
Users may have experienced errors in accessing Axe DevTools Pro. We have deployed a fix and are now monitoring for stability.
The fix was deployed and validated - the service is running normally.
On March 31, 2025, dequeuniversity.com experienced an outage between 4:08 PM and 4:16 PM Eastern. During this time, users were unable to access the site. The issue has been fully resolved, and the site is operating normally. We apologize for any inconvenience and appreciate your patience. For any further queries, please reach out to [email protected].
We are currently investigating an outage affecting our chatbot features, including Axe Assistant for Teams and Slack. Users may experience errors or failed responses at this time. We are working to restore service as quickly as possible. For any questions or assistance, please reach out to us at [email protected].
We have resolved the issue affecting axe Assistant for Teams and Slack. Service is fully restored, and users should now be able to interact with these features as expected. We will continue to monitor the system to ensure ongoing stability.
This incident has been resolved. For any questions or assistance, please reach out to us at [email protected].
We are aware that some of our customers are currently experiencing difficulties accessing Deque products via SSO. Our engineering team is actively investigating and working on a resolution. We apologize for the inconvenience and will provide further updates as the situation progresses. For any questions or assistance, please reach out to us at [email protected].
We have identified a fix for the SSO login issues some customers experienced earlier today. We are currently testing the solution and, if successful, will roll it out to all impacted customers. We apologize for any disruption this may have caused. For any questions or further assistance, don't hesitate to get in touch with [email protected].
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
This incident has been resolved. For any questions or assistance, please reach out to us at [email protected].
We identified and resolved an issue affecting the Profile page on Deque University. Users were encountering a "page cannot be found" error (HTTP 404). The issue has been fully resolved, and the Profile page is now accessible. We apologize for any inconvenience. For any further queries, please reach out to [email protected].
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