Deque incident

Incident: axe Reports | US, EU, and Frankfurt regions

Deque experienced a critical incident on September 28, 2026 affecting Axe Reports (US), lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started: Sep 28, 2026, 02:58 PM UTC
Resolved: Sep 28, 2026, 04:47 PM UTC
Duration: 1h 48m
Detected by Pingoru: Sep 28, 2026, 02:58 PM UTC

Affected components

Axe Reports (US)

Update timeline

investigating Sep 28, 2026, 02:58 PM UTC

We are currently investigating an issue affecting access to axe Reports in the US, EU, and Frankfurt regions. Users may be unable to load or access reports at this time. Our team is actively working to resolve the issue, and we will provide updates as more information becomes available. For any further queries, please reach out to [email protected]
resolved Sep 28, 2026, 04:47 PM UTC

The issue affecting access to axe Reports in the US, EU, and Frankfurt regions has been resolved, and the service is now operating normally. We apologize for any inconvenience this may have caused. If you have any further questions or continue to experience issues, please feel free to reach out to us at [email protected].