Deque incident

Incident: axe.deque.com is down | DevTools server outage

Deque experienced a major incident on July 20, 2026 affecting Axe Devtools Pro Server, lasting 3h 22m. The incident has been resolved; the full update timeline is below.

Started: Jul 20, 2026, 08:54 PM UTC
Resolved: Jul 21, 2026, 12:17 AM UTC
Duration: 3h 22m
Detected by Pingoru: Jul 20, 2026, 08:54 PM UTC

Affected components

Axe Devtools Pro Server

Update timeline

investigating Jul 20, 2026, 08:54 PM UTC

The axe DevTools server is experiencing a high volume of requests which is temporarily impacting service availability on axe.deque.com. Our team is actively investigating and we will provide updates as more information becomes available.
resolved Jul 21, 2026, 12:17 AM UTC

We have resolved the issue with the DevTools server outage. It was the result of a slow internal API request that caused the outage when a new version of the axe DevTools browser extension was released. If you have any further questions, please reach out to the Deque Helpdesk.