Deque experienced a notice incident on April 14, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Apr 14, 2026, 07:14 PM UTC
Some users may have experienced slowness or timeouts accessing agora.dequecloud.com over multiple brief windows (1–8 minutes each) beginning April 10, 2026. We have implemented a fix and are actively monitoring the service. We apologize for any inconvenience caused. For any further queries, please reach us at [email protected].