Deque incident

Axe Assistant Downtime – Third-Party Service Outage (Claude/Anthropic) – Resolved

Notice Resolved View vendor source →

Deque experienced a notice incident on June 23, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 03:57 PM UTC
Resolved
Jun 23, 2026, 03:57 PM UTC
Duration
—
Detected by Pingoru
Jun 23, 2026, 03:57 PM UTC

Update timeline

  1. resolved Jun 23, 2026, 03:57 PM UTC

    Axe Assistant was reported as unavailable and users were experiencing errors. The root cause was identified as an outage on the Claude (Anthropic) side, as Axe Assistant relies on one of their AI models. The issue was external and outside Deque's control. Service was confirmed restored shortly after.