DaySmart Outage History

There were 2 DaySmart outages since April 9, 2026 totaling 4h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.daysmart.com

Critical April 21, 2026

Time Out Error Issues

Detected by Pingoru: Apr 21, 2026, 05:04 PM UTC
Resolved: Apr 21, 2026, 08:16 PM UTC
Duration: 3h 11m

Affected: Web AppsDaySmart Salon, Pet, Body Art, Spa Mobile Apps

Timeline · 6 updates

investigating Apr 21, 2026, 05:04 PM UTC

We are experiencing an issue affecting customer log ins to Cloud. Our team is actively investigating and working to restore access as quickly as possible.
investigating Apr 21, 2026, 05:07 PM UTC

We are continuing to investigate this issue.
monitoring Apr 21, 2026, 05:08 PM UTC

A fix has been implemented and we are monitoring the results.
identified Apr 21, 2026, 05:34 PM UTC

An intermittent login issue has been reported after an initial solution was implemented. Our team is actively working to fully restore access as quickly as possible.
monitoring Apr 21, 2026, 07:12 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Apr 21, 2026, 08:16 PM UTC

This incident has been resolved.

Read the full incident report →

Minor April 9, 2026

Software Application Errors

Detected by Pingoru: Apr 09, 2026, 01:47 PM UTC
Resolved: Apr 09, 2026, 02:37 PM UTC
Duration: 49m

Affected: Web AppsDaySmart Salon, Pet, Body Art, Spa Mobile Apps

Timeline · 2 updates

identified Apr 09, 2026, 01:47 PM UTC

We have been receiving reports of Application Errors within the software. We are currently looking into this but in many cases logging out and back in, as well as clearing browser cache and cookies, has resolved the issue. We will continue to monitor and update here as needed and work on resolving the issue
resolved Apr 09, 2026, 02:37 PM UTC

The issue with receiving errors was identified and rolled back. The issue is resolved and the software should now function as normal. If you have any issues, please reach out to our support

Read the full incident report →

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