DaySmart experienced a critical incident on November 12, 2025 affecting Web Apps and DaySmart Salon, Pet, Body Art, Spa Mobile Apps, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Web AppsDaySmart Salon, Pet, Body Art, Spa Mobile Apps
Update timeline
- identified Nov 12, 2025, 03:12 PM UTC
We are currently aware of an issues that is affecting log in to the Cloud Mobile App and Browser platform. Our Product and Engineering teams have identified the problem and are currently working on a roll back to a recent release that took place this morning
- resolved Nov 12, 2025, 03:21 PM UTC
Our teams have successfully rolled back the recent release and all systems appear to have recovered at this time