DaySmart experienced a major incident on June 9, 2026 affecting Messaging, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Messaging
Update timeline
- identified Jun 09, 2026, 05:25 PM UTC
We are aware of a messaging issue that is effecting some accounts and have identified the issue. We are currently working with our Messaging partner to return service to those accounts.
- resolved Jun 09, 2026, 05:42 PM UTC
We have corrected all accounts that may have experienced an issue with our Messaging partner and the Messaging Service should be working as intended. If you are still experiencing issues please reach out to our support team and they would be happy to look into those with you. Thank you for your patience and we apologize for the inconvenience.