DaySmart experienced a critical incident on December 22, 2025 affecting Web Apps, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Web Apps
Update timeline
- investigating Dec 22, 2025, 06:28 PM UTC
We are currently experiencing issues with the Cloud website and logging or directing to the site. When reaching the site you may see an error regarding an XML file. We are investigating the issue and will provide updates as we know more
- resolved Dec 22, 2025, 07:09 PM UTC
The issues of Cloud site errors and not being able to log in are now resolved. If you are still experiencing issues logging in, please clear your cache and cookies for your browser.