Resolved after 15 minutes, affecting CardConnect, on October 9, 2026.
The issue has been resolved at this time. If you are still experiencing issues, you may need to power cycle your processing terminal
Affected components
Update timeline
- identified Oct 09, 2026, 05:09 PM UTC
There is currently an issue with CardConnect Processing. We are aware of the issue and CardConnect is working on resolving the issue as quickly as possible.
- monitoring Oct 09, 2026, 05:16 PM UTC
CardConnect has reported that they are currently monitoring the issue and service has been restored. You may need to power cycle you processing terminal to restore connectivity
- resolved Oct 09, 2026, 05:24 PM UTC
The issue has been resolved at this time. If you are still experiencing issues, you may need to power cycle your processing terminal
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