DaySmart incident

CardConnect Processing Issues

Resolved after 15 minutes, affecting CardConnect, on October 9, 2026.

resolved Oct 09, 2026, 05:24 PM UTC

The issue has been resolved at this time. If you are still experiencing issues, you may need to power cycle your processing terminal

Started
Oct 09, 2026, 05:09 PM UTC
Resolved
Oct 09, 2026, 05:24 PM UTC
Duration
15m
Detected by Pingoru
Oct 09, 2026, 05:09 PM UTC

Affected components

CardConnect

Update timeline

  1. identified Oct 09, 2026, 05:09 PM UTC

    There is currently an issue with CardConnect Processing. We are aware of the issue and CardConnect is working on resolving the issue as quickly as possible.

  2. monitoring Oct 09, 2026, 05:16 PM UTC

    CardConnect has reported that they are currently monitoring the issue and service has been restored. You may need to power cycle you processing terminal to restore connectivity

  3. resolved Oct 09, 2026, 05:24 PM UTC

    The issue has been resolved at this time. If you are still experiencing issues, you may need to power cycle your processing terminal

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