Covantis Outage History

Hello, We are currently investigating an issue on the Covantis DocCreate platform that is affecting all users. End-user impact: Users are currently unable to preview or export documents. We are treating this issue with the highest priority, and our operations and development teams are actively investigating. If you have any questions, please contact our support team at [[email protected]](mailto:[email protected]). Thank you, The Covantis Support Team.

Hello, We're currently investigating an issue on the Voyages platform that is affecting some conversation. End user impact: A very small percentage of inbound messages from non-plarform participants are not displayed chat This issue is being treated with the highest priority. Our Operations and Development teams are actively investigating the cause and working on a solution as quickly as possible. If you have any questions, please contact our support team at [**[email protected]**](mailto:[email protected]). Thank you, The Covantis Support Team .

Hello, We're currently investigating an issue on the DocCreate platform that is affecting all users and causing slow performance. Users may experience longer loading times when accessing folders or navigating through the platform, and in some cases, pages may fail to load and return an error. As a temporary workaround, refreshing the page may allow you to continue working if a page fails to load or returns an error. We are treating this with the highest priority, and our Operations team is currently investigating the issue. If you have any questions, you can contact our Support team by email at [[email protected]](mailto:[email protected]). Thank you, The Covantis Support Team.

Hello, We're currently investigating an issue on Voyages platform that is affecting all users and that prevents them from using it. We are treating this problem with the highest priority and our operations and development teams are currently investigating. In the meantime if you have any questions you can contact our support team by email [[email protected]](mailto:[email protected]) Thank you, The Covantis support team..

Hello, We're currently investigating an issue on the Covantis platform that is affecting all users access to Covantis Voyages Conversations End user impact: Users will see a "Conversations service unavailable" message when trying to view conversations We are treating this with the highest priority and our operations and development teams are currently investigating. If you have any questions you can contact our support team by email at [[email protected]](mailto:[email protected]). Thank you, The Covantis Support Team.

Hello, We're recently experienced an issue on the Covantis QuickDocs platform that affected all users. End user impact: Our third party authentication services provider experienced a brief outage, causing users to suddenly not be able to access the QuickDocs application. Our investigation shows the issue was resolved within minutes, and the platform is back up. We continue to treat this incident with the highest priority and our teams are monitoring the situation. We believe the issue is already solved, however we are treating this with the highest priority and our operations and development teams are currently monitoring the situation. If you have any questions, please contact our support team at [**[email protected]**](mailto:[email protected]). Thank you, The Covantis Support Team.

Hello, We're recently experienced an issue on the Covantis eBL platform that affected all users. End user impact: Our third party authentication services provider experienced a brief outage, causing users to suddenly not be able to access the eBL application. Our investigation shows the issue was resolved within minutes, and the platform is back up. We continue to treat this incident with the highest priority and our teams are monitoring the situation. We believe the issue is already solved, however we are treating this with the highest priority and our operations and development teams are currently monitoring the situation.If you have any questions you can contact our support team by email at [**[email protected]**](mailto:[email protected])**.** Thank you, The Covantis Support Team.

Hello, We're recently experienced an issue on the Covantis CircleOut platform that affected all users. End user impact: Our third party authentication services provider experienced a brief outage, causing users to suddenly not be able to access the CircleOut application. Our investigation shows the issue was resolved within minutes, and the platform is back up. We continue to treat this incident with the highest priority and our teams are monitoring the situation. We believe the issue is already solved, however we are treating this with the highest priority and our operations and development teams are currently monitoring the situation. If you have any questions, please contact our support team at [[email protected]](mailto:[email protected]). Thank you, The Covantis Support Team.

Hello, We're currently investigating an issue on the Covantis platform that is affecting all users of the Conversations feature. End user impact: Conversations are currently unavailable. We are treating this with the highest priority and our operations and development teams are currently investigating. If you have any questions you can contact our support team by email at [[email protected]](mailto:[email protected]). Thank you, The Covantis Support Team.

Hello, Cloudflare, our third-party network provider, is currently experiencing a major outage. Cloudflare is aware of and investigating these issues. End user impact: The CircleOut application will experience widespread issues regarding general platform availability and accessibility. If you have any questions, please contact our support team at [[email protected]](mailto:[email protected]). Thank you, The Covantis Support Team.

Hello, Cloudflare, our third-party network provider, is currently experiencing a major outage. Cloudflare is aware of and investigating these issues. End user impact: The Covantis eBL application will experience widespread issues regarding general platform availability and accessibility. If you have any questions, you can contact our support team by email at [**[email protected]**](mailto:[email protected])**.** Thank you, The Covantis Support Team.